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- Programa de asociación
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Bonos
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Bono Club
- When will a deposit amount be accounted to calculate a bonus?
- Can I attach a Club Card to several accounts?
- Can I withdraw the profit made from the Club bonus?
- How often can I receive the Club bonus?
- How to get the Club bonus
- I have not received an activation code. What can I do?
- What are the rules of Club bonus withdrawal?
- How long is the delivery of cards?
- What is the procedure of receiving the Club bonus?
- Who is entitled to the Club bonus?
- Why was the part of Club bonus cancelled after money withdrawal?
- Why was the Club bonus cancelled?
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Cupón de bonos de InstaForex
- Can I withdraw the profit made from the Coupon bonus?
- How often can I receive the Coupon bonus?
- How to activate the Coupon bonus
- What are the rules of Coupon bonus withdrawal?
- What is the procedure of receiving the Coupon bonus?
- Who is entitled to the Coupon bonus?
- Why was the Coupon bonus cancelled after money withdrawal?
- Why was the Coupon bonus cancelled?
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Bono inicial sin depósito
- Is it possible to participate in InstaRebate or any other program for returning spreads with the StartUp Bonus?
- Is it possible to get extra bonus for referring a friend
- Is it possible to invest the bonus in the PAMM system?
- Is it possible to trade without swaps on an account with the StartUp Bonus?
- Is it possible to withdraw the InstaForex StartUp Bonus?
- Do I have to make a deposit to get the no deposit bonus?
- Do I have to provide documents (verify my account) to get the InstaForex StartUp Bonus?
- How can I use profits made from the bonus?
- How to make profits with the InstaForex StartUp Bonus?
- I cannot get the bonus. The “Get bonus” button on the campaign web page is not active (the page has been updated)
- I cannot trade. The message “Trading is prohibited” appears in the platform
- Is it possible to withdraw funds that I deposit to the bonus account?
- In what currency is it possible to register an account for getting the StartUp Bonus?
- I received an email saying that my account cannot participate in the campaign. Why cannot I receive the bonus?
- What account types support the StartUp Bonus?
- Why does the bonus amount I received differ from the one promised in the campaign?
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Bono de Bienvenida de 100%
- Can I withdraw the profit made from the 100% Welcome Bonus?
- How often can I receive the 100% Welcome Bonus?
- How to get the 100% Welcome Bonus
- What are the rules of 100% Bonus withdrawal?
- What is the period of the 100% Welcome Bonus campaign?
- Who is entitled to the 100% Welcome Bonus?
- Why was the 100% bonus cancelled?
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Bono de Bienvenida de 30%
- ¿Es posible retirar los beneficios ganados del Bono de Bienvenida?
- ¿Cómo obtener el Bono de Bienvenida de 30%?
- ¿Cuándo se aplica la cláusula 8 del Acuerdo del Bono?
- ¿Cuáles son las reglas del retiro del bono?
- ¿Cuál es el período de la campaña?
- ¿Por qué se canceló una parte del bono después de retirar los fondos?
- ¿Por qué se redujo el bono?
- ¿Por qué el bono fue cancelado?
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Bono de Bienvenida Flotante de 55%
- Can I withdraw the profit made from the 55% Welcome Bonus?
- How often can I receive the 55% Welcome Bonus?
- How to get the 55% Welcome Bonus
- What are the rules of 55% bonus withdrawal?
- Who is entitled to the 55% Welcome Bonus?
- Why was the 55% bonus cancelled?
- Why was the 55% bonus reduced?
- Why was the part of 55% bonus cancelled after money withdrawal?
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Bono Club
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Servicios de la compañía
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Выделенный сервер
- I have not received email with VPS data. What should I do?
- What is VPS used for?
- How can I extend VPS hosting?
- How can I order VPS hosting?
- My attempt to order VPS hosting failed. Why?
- My attempt to connect to VPS hosting failed. Why?
- Reasons for unstable VPS hosting
- Tarifas del servicio de alojamiento VPS
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Sistema ForexCopy
- Should a Trader confirm a subscription request, or is it accepted automatically?
- Can I cancel a copied trade if I consider it to be potentially unprofitable?
- Can I choose currency pairs to copy and a scale of copying?
- Can I (a ForexCopy trader) cancel the subscription of a ForexCopy follower to my account?
- Can I register one account in both the PAMM system and the ForexCopy system?
- Can I unsubscribe from the ForexCopy system?
- Can I cancel the subscription to a ForexCopy trader?
- A Trader made an unprofitable trade. A Follower copied the trade, manually changed it and realized a profit. Will the Trader receive a commission for this trade?
- A Trader made a profitable trade. A Follower copied the trade, manually changed it and suffered losses. Will the Trader receive a commission for the trade?
- Will the settings of the Followers order change if a trader modifies the copied order?
- If a Follower does not have enough money to pay the commission, does it mean a Trader will not receive it?
- In his copying terms a Trader set all types of commission to pay. Can I choose one commission, or will I have to pay them all?
- I subscribed to a Trader, and then he changed a commission. Will I pay a commission according to old or new copying terms?
- What is the Forex Copy system?
- How fast does the system proceed copying?
- I have only a few currency pairs available to copy. Can I have more?
- When will a Trader receive a commission for copying?
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Sistema PAMM
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Programa de afiliación del sistema PAMM
- Advantages of PAMM Affiliate Program
- Can a PAMM investor activate the PAMM partnership programme service?
- Can a PAMM trader change the commission size for a PAMM partner?
- Does a PAMM partner get a commission from unprofitable investments?
- Example of taking profit
- When and how does a PAMM partner get a commission for investments of attracted investors?
- How can I become PAMM partner?
- What is the procedure of attaching an attracted client to a PAMM partner?
- Steps of registration in the PAMM Affiliate Program
- The purpose of the PAMM Affiliate Program
- What statistics can be accessed PAMM partner?
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Preguntas generales
- After what time the funds deposited by the account holder will be displayed in the Monitoring of PAMM-accounts?
- Can a PAMM-investor be a holder of the affiliate account by means of which the PAMM-trader account was opened?
- Can a PAMM-investor cancel his investment request?
- Can the PAMM-trader withdraw my invested funds?
- Can I invest bonus funds in a PAMM-trader account?
- Can I register an affiliate account in the PAMM-system?
- Can an account register as a PAMM-trader having received a bonus? And what will be done with the bonus?
- Can there occur a situation when a refund request by the investor can cause Stop Out immediately on the PAMM-trader's account?
- Do a PAMM trader and a PAMM investor receive a part of annual interest rate profit?
- Do a PAMM trader and a PAMM investor receive a part of rebate?
- Does the partner receive a reward for trading of a client attracted by him (who became a PAMM-trader) with the invested funds.
- How much time does it take to get profit I withdrew via Rollover?
- How is the simple rating calculated?
- I am a PAMM-trader, can I change the commission size obtained for managing the invested funds?
- I am a PAMM-trader, why my balance did not increase after accepting a new investment?
- If the investor replenishs his account, receives bonus and then invests funds in the trading accounts will the bonus be cancelled?
- If a PAMM investor ordered a Rollover, will a PAMM trader get his share of the profit withdrawn by a PAMM investor?
- Can a PAMM-Trader disactivate the PAMM-service (refuse from participation in monitoring)?
- Can I withdraw my profit not returning the investment?
- Can a PAMM-trader account get a bonus?
- Is the Rollover function available for both PAMM traders and PAMM investors?
- Can you guarantee that the PAMM-trader will not lose my money?
- What is rollover in InstaForex PAMM-system?
- What is PAMM-contact information filled after the participation request in the PAMM-system and what is it for?
- I am a PAMM-investor and I've sent the investment request. The PAMM-trader did not accept it and did not refuse from it as well. When the investment amount comes back to my trading account?
- Which personal data of an Investor is visible for PAMM-trader?
- Which personal data of a Trader is visible for PAMM-investor?
- What account currency is required for taking part in the PAMM-system?
- Where the investor can see the commission size charged from profit and set by the Trader?
- Where can I find the PAMM Public offer agreement?
- Where can I see the current profit can be withdrawn from the PAMM-trader account?
- Is the SMS notiification service about new investments by the PAMM-trader free?
- Why did my investment shrink after I ordered a Rollover?
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Uso de bonos en cuentas PAMM
- Is it possible to win away bonus funds deposited to PAMM account?
- How can the bonus be cancelled on the PAMM investor's account?
- How are the bonus funds on the PAMM investor's account calculated while making an investment?
- Are there any limitations while trading bonus funds?
- Why am I not able to invest bonus?
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Programa de afiliación del sistema PAMM
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Выделенный сервер
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Concursos
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Miss Insta Asia 2020
- How can I register for the Miss Insta Asia beauty contest?
- How are the winners of the Miss Insta Asia beauty contest determined?
- How is the Miss Insta Asia beauty contest held?
- When is Miss Insta Asia 2020 held?
- Profile requirements
- What is the size of the prize fund of the contest?
- What are the voting requirements for the Miss Insta Asia beauty contest?
- Award procedure of the contest Miss Insta Asia
- Is nationality important for participation in the contest?
- Depósito Afortunado
- Gane un Ferrari con InstaForex
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Preguntas generales para todos los concursos
- ¿A qué hora realiza InstaForex sus concursos?
- Can I take part in the contest if I don't have a live InstaForex account?
- Can I take part in all contests run by the company?
- Can I use my old competitive account for a new contest or do I need to open a new one?
- Why was I disqualified?
- I have registered two contest accounts by mistake. Can I delete one of them?
- I have registered for the contest but cannot find myself in the table of participants?
- I have registered for the contest but account trading is not available. What is the reason?
- I have sent all my data to the contest administration of InstaForex. When will I receive my prize?
- I take a prize-winning place in the contest table. What data and documents should I provide?
- The contest is over but I still have open positions in my trading account. How can I solve this problem?
- Which IP-address of the server is used for the contest accounts?
- What leverage does the Company offer for the competitive accounts?
- Where can I find details about InstaForex contests?
- Can I register an account in currencies other than USD for the car drawing?
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Gran Carrera de InstaForex
- Are there any special trading conditions applied to accounts of the contestants?
- Can I withdraw my prize fund received in the Great Race contest?
- How can I receive my prize?
- How are winners determined?
- When is the Great Race contest held?
- What are the requirements for the contestants?
- What is the size of the prize fund in the Great Race contest?
- When are the results of the contest published?
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Francotirador InstaForex
- Are there any special trading conditions applied to the contestants’ accounts?
- How are winners determined?
- Can I withdraw my prize fund received in the InstaForex Sniper contest?
- How do the winners of the contest receive their prizes?
- When is the InstaForex Sniper contest held?
- When the results of the contest are published?
- What are the requirements for contestants?
- What are the participation requirements for the InstaForex Sniper contest?
- What is the size of the prize fund in the InstaForex Sniper contest?
- When can I register for the InstaForex Sniper contest?
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Operador Afortunado
- Are there any special trading conditions applied to accounts of the Lucky Trader contestants?
- A Lucky Trader participant has more than 10 open orders, why is he not disqualified?
- How do the winners of the Lucky Trader contest receive their prizes?
- How are the winners of the Lucky Trader contest determined?
- How is the rating of participants in the Lucky Trader contest scored?
- When is the Lucky Trader contest held?
- What are the requirements for the Lucky Trader contestants?
- When the results of the contest are published?
- What is the size of the prize fund for the Lucky Trader contest?
- When can I register for the Lucky Trader contest?
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Un Millón de Opciones
- Are there any special trading conditions applied to the participants of the One Million Option contest?
- How are the winners of the One Million Option contest determined?
- How do the winners of the contest receive their prizes?
- When is the One Million Option contest held?
- What are the requirements for the participants of the One Million Option contest?
- What is the size of the prize fund for the One Million Option contest?
- When are the results of the One Million Option contest published?
- When can I register for the One Million Option contest?
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Rally FX-1 de InstaForex
- Are there any special trading conditions applied to accounts of the contestants?
- How are the winners of the FX-1 Rally contest determined?
- How do the winners of the FX-1 Rally contest receive their prizes?
- When is the FX-1 Rally contest held?
- When the results of the FX-1 Rally contest are published?
- What are the requirements for the FX-1 Rally contestants?
- What is the size of the prize fund for the FX-1 Rally contest?
- When can I register for the FX-1 Rally contest?
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Especulación Real de InstaForex
- Can I withdraw my prize fund received in the Real Scalping contest?
- When is the Real Scalping contest held?
- What is the registration period for the Real Scalping contest?
- What are the trading conditions of the Real Scalping contest?
- What are the main conditions for taking part in the Real Scalping contest?
- What information should I provide to receive my prize in the Real Scalping contest?
- What is the main requirement for winning?
- What is the size of the prize fund for the Real Scalping contest?
- Operaciones inteligentes, dispositivos ganados
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Miss Insta Asia 2020
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Preguntas financieras
- Cancelación de retiro
- Verificación de tarjeta bancaria
- Cambio en los datos bancarios para depósitos y retiros
- Comisión por depósitos y retiros
- Convertidor de tipos de cambio para depósitos y retiros
- Retraso en los depósitos o retiros
- Resumen de los métodos de depósito y retiro
- Calculadora Forex
- ¿Cuál es la cantidad mínima de depósito?
- Problemas con los depósitos y retiros
- Limites de depósito y retiro de fondos
- Métodos de depósito y retiro
- Impuestos
- ¿Cuál es la cantidad mínima para retirar?
- Tiempo de transferencia
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Negociación de opciones
- What candlestick price is taken into account when the option opens/expires?
- Can I cancel an option?
- Can I get a rebate on options?
- Can I use bonus funds to buy options?
- Can the PAMM system participants trade options?
- Intraday put option
- Intraday call option
- ¿Cuál es el precio máximo y mínimo de una opción?
- Is options trading available 24/7?
- What remuneration does the affiliate partner receive from options trading?
- What happens if an opening and closing price of an option remains the same?
- What is an option?
- What is the minimum time period between opening and closing an option?
- What is the payout ratio on options?
- What option types are available for trading?
- What is the leverage for options trading?
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Educación sobre Forex
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Glosario
- Apalancamiento
- Apertura de mercado
- Archivo de registro del cliente
- Archivo de registro del servidor
- Asesor Experto
- Brecha
- Bróker
- Capital
- Cobertura
- Condiciones normales de mercado
- Contrato por diferencia
- Cotización
- Cotización fuera de mercado
- Divisa base
- Día de negociación
- Error evidente
- Especificaciones del contrato
- Fractal
- Fuerza mayor
- Futuros
- Historial de cuenta
- Indicador
- Liquidez
- Margen
- Margen libre
- Margin Call
- Orden
- Orden pendiente
- PAMM
- Pip
- Pipsing
- Plataforma de operaciones
- Posición abierta
- Punto
- Quotes Feed
- Saldo
- Scalping
- Sombra de velas
- Spam
- Spike
- Spread
- Stop loss
- Stop out
- Swap (swap - storage)
- Take profit
- Tick
- Tipos de cambio cruzados
- Transacciones de arbitraje de conversión
- Transacción completada
- Volumen de negociación
- Índice
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Indicadores macroeconómicos
- Cuenta corriente
- Costos de construcción
- Índice de Construcción de viviendas
- Índice de Confianza del Consumidor (ICC)
- Préstamos de consumo
- Índice de Costo de Empleo (ICE)
- Producción Industrial
- Flujo de inversiones
- Inventarios mayoristas
- Bienes industriales, componentes, y productos semiacabados en almacenes
- Índice de Gestores de Compra (PMI) del ISM
- Reclamos iniciales de desempleo
- Índice del sentimiento del consumidor de la Universidad de Michigan
- Oferta monetaria
- Nóminas no agrícolas (NFP)
- Ventas de viviendas existentes
- Balanza de pagos
- Ingresos personales
- Índice de Precios al Consumidor (IPC)
- Producto Interno Bruto (PIB)
- Índice de Gestores de Compra (PMI) del sector de servicios
- Índice de Clima Empresarial de Alemania
- índice de indicadores líderes
- Índice de Precios al Productor (IPP)
- Balanza comercial
- Tasa de desempleo
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Análisis Técnicos
- Herramientas de análisis adicionales
- Bollinger bands
- Japanese candlesticks (I)
- Japanese candlesticks (II)
- Figures of the trend continuation
- Moving average convergence-divergence
- DMI (Directional Movement Index)
- Dow Theory
- Moving average envelopes
- Exponential moving average
- The Fibonacci numbers
- Andrews Median Lines
- Price, trading volume and open interest
- Point and figure charting
- Simple moving average
- Support and resistance levels
- Support, resistance and trend types
- Trend lines correction, the principle of “apron”
- Moving Averages
- SAR (Parabolic Stop and Reverse)
- Trend and the variations within the diapason
- General reversal figures
- Trend Lines
- Types of graphic charts
- Weighted moving average
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Tipos de estrategia
- Alligator de Bill Williams
- Automated trading
- Day trading strategy for EUR/JPY
- Locking
- Teoría del Caos
- Teoría de las Ondas de Elliott
- Intraday trading
- Long-term trading
- Long-term trading strategy for EUR/JPY
- Martingale
- The Mirror Market Theory
- Pipsing EURJPY
- Money Management
- Scalping
- Short-term trading
- Swing-trading
- Medium-term trading
- Pullback Trading
- Breakout trading
- News trading strategy
- Ultra short-term strategy
- Capítulo 1. Introducción
- Capítulo 10. Operaciones de margen
- Capítulo 11. Llamada de margen (margin call)
- Capítulo 12. Intereses bancarios
- Capítulo 13. Beneficio de los participantes del mercado de divisas
- Capítulo 14. Cálculo de ganancias y pérdidas
- Capítulo 15. Forex y el Casino: ¿Cuál es la diferencia?
- Capítulo 16. Forex y el mercado de valores: ¿Cuál es la diferencia?
- Capítulo 17. Bolsas de valores e índices bursátiles
- Chapter 18 Commodity currencies on Forex
- Chapter 19 George Soros: success story of legendary investor
- Capítulo 2. Participantes de Forex
- Capítulo 3. Abreviaturas de divisas en Forex
- Capítulo 4. Tipos de operaciones de divisas
- Capítulo 5. Cotizaciones de Forex
- Capítulo 6. Tasa de compra/venta y spread
- Capítulo 7. Pares de divisas cruzados
- Capítulo 8. Horas de negociación de Forex
- Capítulo 9. Forex y las agencias de cambio
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Glosario
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Cuentas reales MT5
- Is there a MT5 Eurica account type?
- Is it possible to change leverage on MT5 accounts?
- Can I activate the ForexCopy service for my MT5 account?
- Can I have a bonus for a deposit to my MT5 account?
- May I register my MT5 account with the InstaRebate system?
- May I register my MT5 account with the PAMM system?
- May I take part in a contest like InstaForex Lotus or Chancy deposit with my MT5 account?
- Can I trade options with MT5 account?
- Is it possible to transfer funds from MT4 to MT5 account or from MT5 to MT5 account via the transfer between accounts option?
- Do partners get an affiliate commission on MT5 accounts?
- Which currencies are available to open an MT5 account in?
- Can I activate the Segregated Accounts service for my MT5 account?
- What leverages are available for MT5 accounts?
- What is the minimum deposit for MT5 accounts?
- Why do I fail to log in to my Client Area?
- Why are most trading instruments unavailable for MT5 accounts?
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Apertura de cuenta
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Gestión de cuentas
- ¿Cómo puedo activar el servicio libre de swap?
- ¿Cómo cambiar el apalancamiento?
- ¿Cómo cambiar información personal?
- ¿Cómo cambiar la contraseña del inversionista?
- ¿Cómo cambiar la contraseña del operador?
- ¿Cómo cambiar el tipo de cuenta?
- ¿Cómo vinculo una cuenta a una cuenta existente?
- ¿Cómo recuperar mi contraseña de teléfono (palabra clave)?
- How can I recover trader password?
- ¿Cómo recuperar mi código pin?
- Apertura de cuentas
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Gestión de cuentas
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Preguntas técnicas
- ¿Puedo utilizar la plataforma de operaciones Metatrader 4 en Linux?
- ¿Puedo utilizar la plataforma de operaciones Metatrader 4 en Mac OS?
- Operaciones por dispositivos móviles
- Caracteres arábigos en la plataforma de operaciones
- El take profit no fue activado o no se ejecutó una orden stop de compra o venta a pesar de que el precio la había tocado
- ¿Cómo puedo cambiar el tipo de cuenta?
- No tengo acceso a la plataforma de operaciones ahora mismo. ¿Es posible cerrar una transacción de otra manera?
- No se recibió el correo electrónico sobre apertura de una cuenta
- Importación de indicadores de usuario
- No puedo ver las operaciones hechas anteriormente en el historial de mi cuenta
- Beneficio incorrecto (beneficio de otra operación)
- Perdí algunos/todos los datos de mi cuenta. ¿Qué debo hacer? ¿Cómo puedo cambiar los datos de mi cuenta?
- Sin conexión al servidor
- Problemas con la apertura de órdenes
- Configuraciones del proxy para la instalación de la plataforma
- Preguntas frecuentes sobre las condiciones de negociación
- Error del servidor o problemas de conexión
- No se cobró swap, aunque la función no se desactivó
- Lista de posibles errores al trabajar con la plataforma
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Condiciones de negociación
- Calculadora
- Tasa de comisión sobre fondos no utilizados en las operaciones
- Servidores de negociación de la compañía InstaForex
- ¿Puedo saber quién es el socio de su empresa?
- Cuentas Cent
- Contrato CFD en cuentas demo
- Las acciones del cliente en caso de reclamo por cotización, negociación u operación del terminal
- ¿Tiene cuentas mini, micro y cent?
- ¿InstaForex tiene licencia?
- Sistema de servidores de InstaForex
- Seguro de cuenta
- ¿Es su compañía un bróker ECN?
- ¿Proporciona noticias y análisis?
- Desarrollamos una función tan positiva como seguridad de su cuenta de operaciones a nivel bancario
- Hora de la terminal
- Triple Swap
- Autenticación de dos factores
- ¿Cuáles son las nuevas ventajas en su Área Personal de Cliente de su compañía?
- Operaciones en Forex
- Contrato por escrito con la empresa
- ¿Sus spreads son fijos?
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Verificación
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Verificar tarjeta bancaria
- How do I check/reduce the size of the file?
- How many bank cards may I verify?
- How can I hide the sensitive data?
- I have a no-name bank card. Can I verify it?
- I have already made a deposit but I don’t want to verify my bank card. How can I get my money back?
- I uploaded a bank card photo for verification but my request was rejected? What shall I do?
- Is it safe to give you my bank card data?
- How to verify my bank card with my mobile phone?
- Should I verify my bank card every time I make a deposit?
- Should there be a signature on the card’s back side?
- What is the best way to take a photo of a card to get it verified?
- Where should I upload my bank card to get it verified?
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Verificar cuenta de operaciones
- Can I be sure that my personal data won’t be maliciously used?
- Are depositing and withdrawing available for unverified accounts?
- ¿Es necesario verificar una cuenta?
- ¿Cuánto tiempo se tarda en verificar una cuenta?
- ¿Cómo verificar / reducir el tamaño de un documento a cargar?
- I cannot upload documents in the Client Area. What shall I do?
- I was emailed that my document for verification was declined. What can I do?
- ¿Cuáles son los requisitos que debe cumplir un documento de identidad para ser verificado?
- How to verify an account?
- ¿Cómo verificar mi cuenta de operaciones con mi teléfono móvil?
- Subí una foto para el tercer nivel de verificación pero fue rechazada ¿por qué?
- ¿Cuáles son las ventajas de la verificación de la cuenta?
- What are the advantages of the second verification level?
- What requirements the uploaded documents must comply?
- ¿Qué documentos son necesarios para la verificación de la cuenta?
- ¿Cuál es el propósito de la verificación?
- What is the minimum/ maximum size of a scanned document copy is accepted for verification?
- An error occurred when I was trying to upload the document, what shall I do?
- ¿Dónde hay un campo para subir los documentos para el tercer nivel de verificación?
- ¿Dónde puedo ver mi estado de verificación?
- ¿Cómo verificar una cuenta?
- What is the third verification level for?
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Verificar tarjeta bancaria
¿Cuál es la cantidad mínima de depósito?
La cantidad mínima de depósito es $1 (sistemas de pago electrónico, tarjetas de crédito, billeteras de criptomonedas) y $10 mediante transferencia bancaria.
Por favor, complete el siguiente formulario:

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